Privacy Policy

At GenuineASP, we recognize the privacy needs of our Customers. Protecting your personal information is vitally important. Please read the following Privacy Policy to understand how your personal information will be treated as you make full use of our offerings. This policy may change from time to time without notice so please check back periodically. We hope this will increase your awareness about online privacy.

Collected Information

We require customers who register to use our services to give us contact information, such as full name, street address, city, state, phone numbers and email address.

We do not collect Customer credit card information. Payment processing is handled by 2Checkout.com, and the only personal information exchanged is Customer's contact information for the purpose of verifying accounts. We do not control how 2Checkout.com will use Customer's information.

In some cases we may ask for additional information, in order to provide technical support. Any such additional information would be of a technical nature.

GenuineASP may also collect certain information from visitors to and customers of the Web site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Web site and Services in order to constantly improve the quality of the Service.

Children's Guidelines

Although GenuineASP's Web site or Services are not geared towards children, GenuineASP nonetheless attempts to protect children. GenuineASP must, however, rely on the information provided to us by visitors to our sites. As a result, it is impossible for us to guarantee with absolute certainty that the information collected and utilized by GenuineASP is not derived from a child. Click on http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html for more information.

Disclosure

GenuineASP maintains information about Customer, including without limitation Customer's account registration information, user account information, billing information, services and support information, and frequency and use of Services. GenuineASP may use this data for internal business purposes, or disclose data in aggregate form (i.e., not individually attributable to Customer) for marketing or other promotional purposes. GenuineASP will not sell, rent, trade or otherwise disclose individual Customer information to any third parties or outside companies for any reasons other than those specified below.

GenuineASP will provide information such as your name and email address to an outside company who perform a certain function on our behalf for billing purposes. We will not permit those companies to use the gathered information for other than the stated purpose.

GenuineASP includes GenuineASP's contractors and service providers. If GenuineASP is purchased or merges with another company, or if GenuineASP becomes insolvent or files for bankruptcy, Customer agrees that all information and data may be transferred to a purchasing party. "Customer Data" means that information and data stored by Customer with GenuineASP through use of the Services.

GenuineASP may access Customer Data and other information for technical processing purposes including: (a) the functionality of the Service; (b) the technical requirements of GenuineASP's network; (c) the technical requirements of the Services; or (d) to conform to other, similar technical requirements. GenuineASP may access Customer's account and its data as necessary to identify or resolve technical problems or respond to complaints about the Services.

GenuineASP may disclose Customer Data if GenuineASP believes that such action is reasonably necessary: (a) to comply with the law; (b) to comply with legal process; (c) to enforce our Service Agreement; (d) to respond to claims that the Customer uses the Services to support activities that violate the law or the rights of third parties; or (e) to exculpate GenuineASP from charges of wrongdoing. However, GenuineASP does not have a duty to make any such disclosures.

Use of Information

The use of an individual's e-mail address is necessary to keep our Customers well informed of maintenance issues, escalated critical issues and problem resolutions that may arise with your GenuineASP Service. We may also use e-mail addresses to provide our Customers with informative newsletters.

We like to keep our Customers informed via e-mail and other means. Sometimes GenuineASP uses personal and demographic information to help us determine which GenuineASP products and Services are most likely to be of interest to you or help diagnose problems with our servers or administration of our sites. We also use demographic information to gather general interest in our products, to help in the analysis of product usage, purchasing, and target markets.

Correct/Update

If you want to change or modify information you have previously provided to us, please either go to your Services profile at the Web site or contact us by sending an email to: support@genuineasp.com

Cookies

When you interact with the GenuineASP Web site we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to GenuineASP, either by responding to a promotional offer, opening an account, or signing up for our Services, you remain anonymous to GenuineASP. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

GenuineASP uses session cookies containing encrypted or encoded information including your username and session ID. This information allows GenuineASP to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the GenuineASP services. GenuineASP uses persistent cookies, that only GenuineASP can read and use, to identify the fact that you are a GenuineASP customer or prior GenuineASP Web site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Web site but will not be able to successfully use our service.

Third-Party Sites

The GenuineASP Web site contains links to other Web sites. GenuineASP is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors will need to check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Changes to the Privacy Policy

In the event our Privacy Policy needs to be modified, those changes will be reflected in the next revision of this Privacy policy which will be posted on the GenuineASP Web site. Please check back often to review any revisions.

ADDITIONAL INFORMATION

Any questions relating to our Legal Agreements and Policies may be directed to support@genuineasp.com.