Terms Of USe

USER AGREEMENT: GenuineASP.com provides Domain Name Registration, Web site hosting and Web based application development. All services provided by GenuineASP.com may be used for lawful purposes only. GenuineASP.com reserves the right to refuse service and/or access to its servers to anyone. GenuineASP.com reserves the right to suspend or cancel any client's access to any portion or all of GenuineASP.com services, when GenuineASP.com deems that the account has been used inappropriately.

WEB HOSTING: The client is responsible for programming and for uploading the Web site to our Web servers. GenuineASP.com does not provide free Web site development, consulting, programming, or debugging services. The client is responsible for keeping a complete and current copy of Web site files as backup on a remote system (not on GenuineASP.com servers). GenuineASP.com is not responsible for any lost files, information or data. GenuineASP.com's backup tapes are for backing up our system configurations and databases and are NOT for keeping backups of client Web sites. Should any data need to be recovered from GenuineASP.com's backup tapes, there will be a restoration charge, on an as-available basis. GenuineASP.com does not guarantee to possess the most current copy of a client's Web site.

SUPPORT: Technical support is provided via email and ticket system only. Any personal phone or other direct support will be for an extra charge.The first contact with GenuineASP.com is through email. The client agrees not to spam our support staff and to follow standard Internet etiquette.

SYSTEM UPDATES: The client understands that system updates occur in real time and as queued batch processes. For example, account passwords are currently updated as queued batch processes; therefore the update does not occur in the system instantaneously. GenuineASP.com reserves the right to modify the processing times at any time without notice. If a client or GenuineASP.com support personnel (when authorized by client) makes any modifications to a hosting account, the client is responsible for ensuring these updates have occurred in our system.

ILLEGAL ACTIVITIES: including but not limited to storing and/or distributing illegal copies of copyright software, hosting/maintaining inappropriate sites, violating trademarks and copyrights, violating International laws, selling and/or distributing illegal contraband.

INTERNET ABUSE: including but not limited to: spamming - mass unsolicited emailing, posting obscene or inflammatory messages, nudity, threatening other Internet users, and spamming our support staff. Any adult content will be put off the web server as and when or system notices and the client's account will be terminated without any refunds.

SYSTEMS ABUSE: including but not limited to using excessive CPU resources, using excessive disk space, attempting to gain access to other clients' accounts (hacking), installing continuously running programs.

GenuineASP.com does not censor our customers Web sites, although our policy strictly prohibits adult sites. The determination of what is adult content & prohibited, shall be made solely by GenuineASP.com. Should a policy violation occur, GenuineASP.com reserves the right to terminate the account without notice and the client will be held responsible for any damages to GenuineASP.com's business, system, servers, connectivity, reputation, service, network, operations or equipment resulting from its actions including, but not limited to, government actions, vandalism, retaliation and claims of libel, unfair competition, infringement of patent, copyright, trademark, service mark, or other intellectual property right, violation of privacy.

DOMAIN NAME REGISTRATION: Domain Name registration is on a first-come-first-serve basis. GenuineASP.com will not be responsible for the availability of the Domain Name in the 3-4 days that it can take to register a Domain Name. In between you register a domain name through GenuineASP.com website and the time payment is received from you, it might happen that during this period the domain name is booked by some other individual or organization. In such a case GenuineASP.com would not be responsible. The payment to this effect would be refunded in case the client does not want to book another domain name.

PAYMENT POLICY: All services are provided on a prepayment basis. Your credit card payment will be processed securely by our credit card processor company, 2CheckOut.Com. We currently accept Visa, MasterCard, American Express, Discover/Novus, Diners Club, JCB and derivatives of those brands.

SERVER ABUSE: Any attempt to undermine or cause harm to a server, or customer, of GenuineASP.com is strictly prohibited.

Unauthorized use of other people's accounts or computers, GenuineASP.com will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include but not limited to "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.

Any unauthorized use of accounts or computers by a GenuineASP.com customer, whether or not the attacked account or computer belongs to GenuineASP.com , will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.

Unsolicited Email (Spam)

Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in account suspension or cancellation. Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such. Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium. Upon your first Spam offense your mail will be disabled for 72 hours. Upon your second Spam offense your entire domain will be disabled for 72 hours. Upon your third offense your account with GenuineASP.com will be terminated.. No refunds will be given if your account is terminated for Spam.

CGI Scripts

Each account comes with its own universal cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation without prior warning.
Universal CGI-BIN means you can put your .pl files anywhere in your www directory.

Abuse of SMTP Mail Server

We only allow our clients to use our SMTP server without using any illegal techniques and any unauthorised use of our SMTP server such as spam mail is not allowed.

IRC

We currently do not allow IRC or IRC bots to be operated on our servers.

Payment Policies

All accounts are set up on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. GenuineASP.com reserves the right to change prices at any time, unless other terms have been agreed upon.
GenuineASP.com reserver the right to change its rates or pricing policy at any given point of time but the customers who have paid for their account will continue with the same pricing for their current billing cycle for with they have paid for.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold GenuineASP.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against GenuineASP.com , its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless GenuineASP.com against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with GenuineASP.com's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; ( 3) copyright infringement and (4) any defective products sold to customer from GenuineASP.com's server.